Most startup crashes are caused by outdated graphics drivers or missing system dependencies. Please ensure your Windows or macOS is up to date and that you have installed the latest .NET Framework. If the issue persists, try clearing the application cache folder in your AppData directory.

Syncing issues usually occur due to an unstable internet connection or a firewall blocking our servers. Ensure you are logged into the same account on all devices and that “Background Sync” is enabled in the settings menu. Check if your firewall is allowing our app through Port 443.

On the login screen, click “Forgot Password.” Enter your registered email address, and we will send a secure, time-sensitive reset link. For added security, we recommend enabling Two-Factor Authentication (2FA) once you regain access to your account to prevent future unauthorized access.

This is often a synchronization delay between our billing provider and your local app. Try logging out and logging back in to refresh your session tokens. If the status doesn’t update within an hour, please upload a screenshot of your invoice to our billing support ticket system.

Navigate to Settings > Data Management > Export. Here you can choose your preferred file format (CSV, JSON, or XML) and select the specific date range for the data you wish to download. The system will generate a secure download link and send it to your registered email.