1 Shipping Information

We process and ship all orders within 1–2 business days.

Standard delivery typically takes 3–5 business days, while express shipping arrives in 1–2 days, depending on your region.

You will receive a tracking number as soon as your package is dispatched.

2 Return & Refund Policy

If your item isn’t what you expected, you may return it within 30 days for a full refund.

Products must be unused, clean, and in original packaging.

Refunds are issued within 3–5 business days after we receive the returned item.

3 Order Tracking

Once your order ships, you’ll receive an email with a tracking link.

You can monitor real-time delivery updates directly from your account.

If your tracking doesn’t update in 48 hours, contact our support team.

4 Payment Methods

We accept all major payment options including Visa, Mastercard, PayPal, Apple Pay, and Shop Pay.

All transactions are processed securely with 256-bit encryption.

Your payment details are never stored on our servers.

5 Warranty Coverage

All items include a 12-month limited warranty covering manufacturing defects or material failures.

This warranty does not apply to accidental damage, misuse, or normal wear and tear.

Submit a claim through your account dashboard with photos for review.

6 Customer Support

Our support team is available Monday–Friday, 9 AM–6 PM.

You can reach us through live chat, email, or the contact form.

Response times average < 2 hours on business days.